Effective Date: 1 January 2026
Banting Work Hub respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
By using our website, booking system, or facilities, you consent to the practices described in this Privacy Policy.
- Personal Data We Collect
- We may collect personal data that you voluntarily provide or that is required for service delivery, including but not limited to:
- Full name
- Contact details (email address, phone number)
- Identification details where required
- Booking and reservation details
- Payment confirmation information
- Fingerprint access records (via third-party system)
- CCTV recordings within the premises
- Purpose of Data Collection
Your personal data is collected and used for the following purposes:- Managing memberships and access to the workspace
- Processing meeting room bookings and reservations
- Facilitating payments and issuing confirmations
- Controlling access to the premises through fingerprint authentication
- Maintaining safety and security via CCTV surveillance
- Communicating important updates, notices, or operational information
- Complying with legal and regulatory requirements
- We only collect data that is necessary for these purposes.
- Fingerprint Access and Biometric Data
Banting Work Hub uses a fingerprint-based access control system to manage entry into the premises.
- Fingerprint data is processed through a third-party platform.
- Banting Work Hub does not store, retain, or manage biometric data beyond access authorization.
- Handling, storage, and security of biometric data are governed by the policies of the third-party service provider.
- Fingerprint data is used strictly for access control and security purposes only.
- CCTV Surveillance
CCTV cameras are installed throughout Banting Work Hub for safety, security, and operational monitoring.
- CCTV recordings may capture images of individuals within the premises.
- Recordings are used solely for security, incident investigation, dispute resolution, or legal compliance.
- CCTV footage is accessed only by authorised personnel and retained for a limited period unless required for investigation or legal purposes.
- Booking System and Payment Information
Meeting room bookings are managed through our website using an online booking system integrated with a payment gateway.
- Booking information is used to manage reservations and prevent scheduling conflicts.
- Payments are processed securely through third-party payment gateway providers.
- Banting Work Hub does not store or have access to your credit or debit card details.
- Transaction records may be retained for accounting and audit purposes.
- Disclosure of Personal Data
We do not sell, rent, or trade your personal data. Your data may be disclosed only in the following circumstances:
- To trusted third-party service providers strictly for service delivery
- To payment gateway providers for transaction processing
- To technology providers supporting access control or booking systems
- When required by law, regulation, or legal process
- To protect the rights, safety, or property of Banting Work Hub and its users
- All third parties are required to handle personal data responsibly.
- Data Security
Banting Work Hub takes reasonable technical and organisational measures to protect personal data from unauthorised access, misuse, loss, or disclosure
While we strive to safeguard your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
- Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal and regulatory obligations.
Data that is no longer required will be securely deleted or anonymised where appropriate.
- Your Rights
In accordance with the PDPA, you have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Withdraw consent for data processing, subject to legal or contractual limitations
- Requests may be submitted using the contact details provided below.
- Website Usage
Our website may collect limited technical information such as IP address, browser type, or access time for security and performance purposes. This information does not personally identify you and is used only for system improvement and monitoring.
- Changes to This Privacy Policy
Banting Work Hub may update this Privacy Policy from time to time. Any changes will be published on our website. Continued use of our services constitutes acceptance of the updated policy.
- Contact Information
For any enquiries, requests, or concerns regarding this Privacy Policy or your personal data, please contact:
Banting Work Hub
B-2-24 (2nd Floor), Jalan Bunga Pekan 9
Pusat Perniagaan Banting Uptown
42700 Banting, Selangor
admin@bantingworkhub.com
011-1075 1375
